Determining factors affecting the decision to use e-banking mobile applications in Ho Chi Minh City

Ngày
2022-04
Tác giả
Nguyen, Ngoc Hoa
Tên Tạp chí
Tạp chí ISSN
Nhan đề tập
Nhà xuất bản
Trường Đại học Nguyễn Tất Thành (Khoa Tài chính kế toán)
Giấy phép
Tóm tắt
Following the outbreak of COVID-19 in 2021, Ho Chi Minh City was placed under quarantine. This has resulted in a surge in demand for information technology for services provided by banks. Particularly, a series of banks have launched smartphone application services to serve their customers. Although many banks have provided smartphone application services before, the numbers of users and transactions were low, despite their many conveniences. The growth of smartphone application services provided by banks is negatively impacted by a number of factors.
Mô tả
4 tr.
Từ khóa
Influencing factors
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